Contact information
Contact Information
Have a question about your order, shipping, product, or anything else? Our Merry Warmth support team is here to help.
Customer Support
For any questions or concerns, please contact us by email:
Order Questions
When contacting us about an existing order, please include your order number and a brief description of your question or concern. This helps us locate your order and provide assistance as quickly as possible.
Shipping Support
If you have questions about your order's processing or delivery, feel free to reach out to us. Our standard processing time is 2–3 business days, followed by an estimated 5–12 business days for shipping.
Response Time
We aim to respond to customer inquiries as quickly as possible. Please allow some time for our team to review your message and provide an accurate response.
Thank you for choosing Merry Warmth! 🎄❤️