Refund policy
Return & Refund Policy
We want you to have a great experience with your Merry Warmth order. Please review the following policy before purchasing.
Change Of Mind
Because our products are prepared specifically for each order, we do not accept returns or provide refunds for change-of-mind purchases. This includes situations where you no longer want the item, ordered by mistake, changed your mind after purchasing, or simply decided that the product is not for you.
Please make sure you are comfortable with your purchase before completing checkout.
Incorrect Or Damaged Items
If you receive an item that is incorrect, damaged, or arrives with a manufacturing issue, please contact us as soon as possible at merrywarmth@outlook.com.
When contacting us, please include your order number, a description of the issue, and clear photographs showing the problem. This allows us to properly review your request and determine an appropriate resolution.
Order Issues
If there is an issue with your order, please contact us before attempting to return or send anything back. Unauthorized returns may not be accepted.
Order Cancellations
Orders may enter processing shortly after purchase. If you need to request a cancellation, contact us immediately at merrywarmth@outlook.com. We cannot guarantee that cancellation requests can be accommodated once an order has entered processing or shipment.
Contact Us
For questions regarding an order, damaged or incorrect items, or this policy, please contact:
By placing an order with Merry Warmth, you acknowledge that you have reviewed and agreed to the terms of this Return & Refund Policy.