Shipping policy
Shipping Policy
Thank you for shopping with Merry Warmth! We want your order to arrive safely and smoothly. Please review the information below regarding processing and shipping.
Order Processing
All orders are typically processed within 2–3 business days after your order has been successfully placed. Processing includes verifying your order, preparing your item, and getting it ready for shipment.
Orders are generally processed Monday through Friday, excluding weekends and major holidays. During busy holiday periods or promotional events, processing may take slightly longer than usual.
Shipping Times
After your order has been processed, the estimated shipping time is 5–12 business days.
Please keep in mind that shipping times are estimates and may vary depending on your location, carrier delays, weather conditions, holidays, or other circumstances outside of our control.
Tracking Information
Once your order has been shipped, tracking information may be provided so you can monitor the progress of your package. Tracking updates can sometimes take a little time to appear after the package enters the carrier's system.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information during checkout. Please carefully review your name, address, apartment/unit number, city, state, and ZIP code before completing your purchase.
If you notice an error in your shipping information, contact us as soon as possible at merrywarmth@outlook.com. While we will do our best to assist, we cannot guarantee that an address can be changed after an order has entered processing or shipping.
Delayed Packages
Although we work to provide the estimated delivery times above, Merry Warmth cannot guarantee a specific delivery date. Carrier delays, severe weather, customs processing, holidays, and other unforeseen circumstances may occasionally cause delays.
If your package appears delayed, please allow additional time for the carrier to complete delivery and use your tracking information to check the latest status.
Lost or Damaged Packages
If your package arrives damaged or appears to have been lost during transit, please contact us at merrywarmth@outlook.com with your order information and details about the issue. We will review the situation and determine the appropriate next steps.
Questions About Shipping
If you have any questions about your order or shipping, please contact us at: